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Natural Resources Council of Maine
In fact, thanks to a creative information services manager, Natural
Resources Council of Maine already had an impressive network up and
running. Working hard. Internal e-mail delivered like a charm. But NRCM
needed Internet access and no suitable, affordable gateway could be
The only way in? A new internal mail package.
Resistance to change was high. So high that they stuck with the legacy system. Or, rather, they were stuck with it.
Ridership was down, but not out.
Presto. Every NRCM user had a unique Internet address. But we didn't stop there. By also helping NRCM to configure an add-on e-mail infobot, we equipped their e-mail system to reply to requests for information. Automatically.
"...demand for individual Internet accounts spurred fast action by the Circuit Rider."
Introduced to tcn by way of the Circuit Rider, NRCM joined tcn as a
member of the Co-op, and then appealed for other communications
technology assistance. For example, NRCM wanted tcn to show them the
ropes of high tech advocacy. So at tcn's suggestion, NRCM set up an
800-number into their offices. Subsequently, they mounted a campaign to
oppose the widening of the Maine Turnpike and urged protesters to call
in their opposition toll free. Hundreds called. But their protests
didn't stop at NRCM's headquarters. They were high-tech-transferred
directly to the Governor's office.
Legislators got the message. The bill failed.
tcn also provided another direct benefit to NRCM. By buying long distance through tcn's group purchasing program, NRCM will save at least 25% over their previous vendor's bill.
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W. Alton Jones Foundation